About me

First Name

Milan

Role

Partner

What I do

Key Technologies

Database & Business Intelligence (BI), Mobile Apps, Secure Web Portals, Software Applications, Software Integration

Extended description

I’m a partner at Enterprise Design Associates, where I work with organizations of all shapes and sizes on innovation and transformation, including big names such as Boeing, Toyota, SAP and the UN, as well growth stage startups and medium-sized organizations. I authored Intersection, a book introducing the Enterprise Design approach for systemic and holistic design in complex enterprises. Since then I am one of the drivers behind the Enterprise Design Framework, the Intersection conference series, and I’m growing a global network of practitioners on that topic.

More recently, I worked extensively with Design Sprints to achieve significant impact with limited time and resources, and became a Google Expert and certified Design Sprint Master. I teach at some schools in business, IT and design courses, and I co-lead the IxDA Paris chapter.

Keywords

Business model design, Change, Customer experience, Customer journey, Digital, Disruption, Future of Work, Interface design, Investment management, Mobile apps., Programme management, Shared service design, Smart cities, Startup, Telecom, Transformation, User experience, Value propositions, Vision

Key Competency

Making mappings, models and deliverables that

Make sense to stakeholders and drivers
Connect several aspects and perspectives
Bridge the as-is and the to-be state
Become working tools for the teams attempting to redesign enterprise

Services I Offer

Types of service I offer

Consultant, Expert, Mentor, Speaker, Trainer

Services description

Rapid mentoring on what to focus on, what to model and why (4 hours)
Training and initial challenge framing do devise a suitable approach (1-3 days)
Running Enterprise Design Sprints (2-8 weeks)
Enterprise Design programs for Innovation and Transformation (3-6 months)
Enterprise Design systems to enable enterprises to reshape themselves (minimum 12 months)
Upcoming: Enterprise Design certification

My Company

Company Keywords

Customer experience, Strategy, User experience, Vision